# Getting Started with RuleWise: A User's Quick Start Guide Welcome to RuleWise! Whether you're a compliance officer, financial advisor, operations manager, or any other employee who needs compliance guidance, this guide will help you get started quickly and confidently. ## Logging In and First Access ### Your First Login When you receive your RuleWise invitation, you'll get an email with a link to create your account. Click the link and you'll be guided through a simple setup process: 1. **Create Your Password**: Choose a strong, secure password for your account 2. **Complete Onboarding**: You'll answer a few quick questions about your role and organization 3. **Select Your Organization**: If you're part of multiple organizations, choose your primary workplace **What You'll See:** After logging in, you'll land on the main chat interface. This is your compliance command center where you can ask questions, access training, and work with AI agents. ### Understanding Your Organization Context RuleWise automatically knows which organization you're working in. Look at the top of your screen to see your current organization name. This is important because: - All answers you receive are specific to your organization's policies - Regulatory guidance is tailored to your organization's enabled jurisdictions - Training and quizzes are assigned within your organization context If you're a member of multiple organizations (for example, if you work for a parent company and a subsidiary), you can switch between them easily. We'll cover that in detail in our "Switching Organizations" guide. ## Navigating the Interface ### The Chat Interface The chat interface is your primary workspace. It looks similar to messaging apps you're already familiar with, but it's powered by AI that understands compliance. **Main Elements:** **Chat History (Left Sidebar):** - See all your previous conversations - Return to earlier questions and answers - Organize compliance research by topic - Each chat is saved automatically **Message Area (Center):** - Type your questions and messages here - See AI responses with sources and citations - View documents and artifacts created during conversations - Review reasoning traces showing how the AI arrived at answers **Tools and Options (Top Bar):** - Switch between organizations if you have multiple memberships - Access your assigned training quizzes - View your profile and settings - Get help and documentation ### Your First Question Let's ask your first compliance question to see how RuleWise works: **Example Question:** "What is our organization's policy on handling customer data privacy?" **What Happens Next:** 1. **RuleWise Analyzes Your Question**: The AI understands you're asking about a specific organizational policy 2. **Searches the Knowledge Base**: It looks through your organization's uploaded policies and relevant regulatory documents 3. **Retrieves Relevant Information**: Finds the sections of your policies that address data privacy 4. **Provides a Contextualized Answer**: Gives you a clear answer with direct quotes from your policies 5. **Shows Sources**: Displays which documents the answer came from, with page numbers or section references **What You'll See in the Response:** The AI will provide a structured answer that might look like this: > Based on your organization's Data Protection and Privacy Policy (uploaded January 2025), customer data privacy is handled as follows: > > **Collection and Purpose**: Customer data is collected only for specified business purposes and with proper consent... > > **Storage and Security**: All customer data is encrypted at rest and in transit... > > **Access Controls**: Only authorized personnel with a legitimate business need can access customer data... > > **Sources:** > - Data Protection and Privacy Policy, Section 3.2 > - Employee Handbook, Pages 45-47 > - GDPR Compliance Guide (Jurisdiction: EU) ### Understanding AI Responses RuleWise responses often include several components: **Direct Answers**: Clear, actionable information answering your specific question **Source Citations**: References to the exact policies or regulations used to generate the answer **Regulatory Context**: If your organization operates in multiple jurisdictions (like EU and US), you'll see how different regulations apply **Additional Guidance**: Sometimes the AI will proactively point out related policies or considerations you should know about ## Common First Questions Here are questions new users often ask to familiarize themselves with RuleWise: ### About Your Organization's Policies - "What are our anti-money laundering procedures?" - "How do I report a compliance concern?" - "What is our code of conduct policy?" - "What are the gift and entertainment limits?" ### About Regulatory Requirements - "What does GDPR require for data subject access requests?" - "What are the key requirements of MiFID II for client communications?" - "How does the SEC define insider information?" ### About Procedures and Workflows - "What is the process for onboarding a new client?" - "How do I handle a suspicious transaction report?" - "What training am I required to complete?" ## Getting Better Answers ### Be Specific About Your Situation **Less Effective:** "Tell me about data privacy" **More Effective:** "I need to respond to a customer request for their personal data. What is our process and timeline for fulfilling this request under GDPR?" ### Ask Follow-Up Questions RuleWise conversations are continuous. If an answer isn't quite what you need, just ask for clarification: - "Can you explain that in simpler terms?" - "What does this mean for my team specifically?" - "Are there any exceptions to this policy?" - "What are the consequences if this procedure isn't followed?" ### Mention Your Role or Department If relevant, mention your role to get more targeted guidance: "As a financial advisor, how should I document client meetings under our compliance policies?" ## Working with Documents and Artifacts Sometimes RuleWise will create documents during your conversation. These appear as formatted artifacts in the chat: ### Document Types You Might See **Text Documents**: Policy summaries, compliance checklists, procedure guides **Spreadsheets**: Comparison tables, tracking sheets, compliance matrices **Code/Scripts**: If you're in a technical role, you might receive SQL queries or data processing scripts **Images**: Flowcharts, process diagrams, organizational charts ### What to Do with Documents **View**: Click to open and read the full document **Edit**: Some documents can be edited directly in the interface **Download**: Save documents to your computer for reference **Share**: Forward helpful documents to colleagues (ensuring they have appropriate access) ## Accessing Your Training ### Finding Assigned Quizzes If your compliance team has assigned you training quizzes, you'll see them in your account: 1. Look for the "Training" or "Quizzes" section in the top navigation 2. You'll see a list of assigned quizzes with due dates 3. Click any quiz to begin **Quiz Interface:** - Questions are presented one at a time or all together, depending on the quiz format - Help material is available if you need guidance on a question - Your progress is saved automatically - You can pause and return to complete later ### Understanding Quiz Results After completing a quiz: - You'll see your score and which questions you answered correctly - Review explanations for questions you missed - Access help material to learn more about topics you found challenging - Your manager or compliance officer can see completion status and scores ## Getting Help ### In-App Help **Stuck on Something?** Just type in the chat: "I need help with..." and RuleWise will guide you. **Technical Issues?** Use the help icon in the top right corner to access support documentation or contact your administrator. ### Learning Resources **Tooltips**: Hover over interface elements to see explanations **Help Material**: Most features have built-in guidance and examples **Training Library**: Your organization may have created onboarding materials in RuleWise itself ## Privacy and Confidentiality ### What RuleWise Can See RuleWise has access to: - Your organization's uploaded compliance policies - Regulatory content for jurisdictions your organization operates in - Your chat history within the platform - Your quiz submissions and training progress ### What RuleWise Protects - **Data Isolation**: Your organization's data is completely separate from other organizations - **Conversation Privacy**: Your chats are part of your organization's workspace - **Secure Storage**: All data is encrypted and protected - **Access Controls**: Only members of your organization can see your organization's information ### Best Practices **Don't Include**: Personal client information, account numbers, or sensitive personal data in your questions unless absolutely necessary **Do Include**: General scenarios, policy questions, procedural guidance needs **Example - Better Approach:** Instead of: "How do I handle account #123456 owned by John Smith?" Ask: "What is our procedure for handling dormant accounts that haven't had activity in 2 years?" ## Next Steps Now that you're familiar with the basics: ### Explore the AI Agents RuleWise has five specialized AI agents that can help with different tasks: - **Insight**: Deep compliance research - **Quest**: Create and take training materials - **Probe**: Compliance assessments and interviews - **Inspector**: Mock audit preparation - **Resilience**: Crisis and continuity planning Check out our "Working with AI Agents" guide to learn how to use them effectively. ### Complete Your Training If you have assigned quizzes, complete them to build your compliance knowledge and meet your organization's requirements. ### Ask Real Questions Don't be shy! RuleWise is designed to help you with actual day-to-day compliance questions. The more you use it, the more valuable it becomes. ### Provide Feedback If you get a particularly helpful answer (or one that missed the mark), let your compliance team know. They can use this feedback to improve the knowledge base and training programs. ## Common Questions from New Users **Q: Will my manager see all my questions?** A: Your organization's administrators can access chat history if needed for compliance purposes, but RuleWise is designed as a learning and assistance tool. Asking questions is encouraged! **Q: What if I ask a question and RuleWise doesn't know the answer?** A: RuleWise will tell you if it can't find relevant information in your organization's knowledge base. It may search the web for general regulatory guidance, or suggest you contact your compliance team directly. **Q: Can I use RuleWise on my phone?** A: Yes! RuleWise is web-based and works on mobile browsers, though some features work best on a larger screen. **Q: How current is the regulatory information?** A: Jurisdiction-specific regulations are updated regularly by RuleWise administrators. Your organization's policies reflect what has been uploaded by your compliance team. ## Conclusion RuleWise is here to make compliance easier, faster, and more accessible. You don't need to be a compliance expert to use it effectively—just ask clear questions about your work situations, and the AI will provide guidance based on your organization's policies and applicable regulations. The more you use RuleWise, the more comfortable you'll become asking complex questions and working with the AI agents. Welcome aboard, and don't hesitate to explore! Ready to dive deeper? Check out our guide on "Asking Effective Compliance Questions" to learn how to get even better answers from RuleWise.